3 Jobs in Allentown, PA
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iQor is Hiring a Collection specialist Near Allentown, PA
Job Summary :
The Collections Specialist is responsible to resolve the customer’s problem with first call resolution and ensuring that our customer's experience is consistently positive.
Responsibilities :
- Delivers award winning customer service.
- Sales and sales negotiation
- Data entry and document systems per customer requirements.
- Multi-tasking speaking with customers with data entry .
- Using multiple computer applications with client systems .
- Works in a fast pace environment .
- Works well under pressure.?
- Ability to work evening hours.
- Competitive base salary.
- Lucrative bonus structure.
- potential for raises with top performers.?
- Performs other duties as assigned.
Skills Requirements :
- Stable employment history.
- Excellent oral communication skills
- Ability to work a flexible schedule
- Ability to overcome customer’s objections with rebuttals.
- Active listening skills a must.
- Adheres to client and company requirements.
- Team oriented.
- Reliable and punctual.
- Time management skills.
- Self motivated.
- Must be receptive to feedback.
- Advanced problem solving skills.
- Sales skills.
- Computer literate.
Education Requirements :
Bachelor's Degree, First Degree, Trade / Vocational School certificate or Equivalent required. Degree in Business Administration or related field preferred.
Physical Requirements :
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data;
and / or viewing a computer terminal. Speak, type and / or sit for extended periods of time. Consistent attendance is an essential function of the job.
Last updated : 2024-05-12
Job Summary
Full Time
IT Outsourcing & Consulting
$40k-51k (estimate)
05/13/2024
05/15/2024
iqor.com
NORTH CHARLESTON, SC
15,000 - 50,000
1998
AARON MATTIX
$500M - $1B
IT Outsourcing & Consulting
Related Companies
About iQor
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in nine countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes ...
for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.
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The job skills required for Collection specialist include Problem Solving, Time Management, Data Entry, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection specialist positions, which can be used as a reference in future career path planning. As a Collection specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection specialist. You can explore the career advancement for a Collection specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collection Specialist job description and responsibilities
Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.
01/29/2022: Springfield, IL
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
03/15/2022: Ventura, CA
Collection Specialists keep track of accounts receivable.
03/22/2022: Lorain, OH
Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.
02/02/2022: Monroe, LA
Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
03/28/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collection Specialist jobs
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
04/11/2022: Allentown, PA
Collections specialists are often entry-level professionals with minimal experience and education.
02/28/2022: Lexington, KY
If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.
02/09/2022: Concord, NH
Collections specialists are often entry-level professionals with minimal experience and education.
02/07/2022: Waco, TX
A collection specialist should also understand how to overcome objections owing to the nature of the job.
01/27/2022: Bridgeport, CT
Step 3: View the best colleges and universities for Collection Specialist.
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